No, there is no dedicated team or personnel that is assigned to your company.
As a basis for our work, the team that you liaise with will be your primary team. They will be the same group of people your company will talk to, however, this does not mean that the team works with your company only.
As an MSSP, we have multiple clients, and our teams are assigned to a certain number of clients.
If your company requires a dedicated team, the charges will be significantly higher, and your account manager will be able to give you more input on the details, and subscription price.
We are not a recruitment or headhunting firm either, and we are not obliged to assist your company to find a team suitable for your dedicated needs as part of a managed services agreement.