Home Broadband

After your service has been activated by MyRepublic, you may visit their support website here (https://support.myrepublic.com.sg/hc/en-us) for simple issues. Customer Support Mon - Sun, 9am - 9pm Call: +65 6717 1680 Press 1 for Technical Support (24 hours) Press 3 for Billing Press 4 for All Other Enquiries

Although we are an authorized partner of MyRepublic, we do not have any access to their customer support (i.e. billing), or technical back-end to be able to provide you with the appropriate help.

You can view the list here (https://support.myrepublic.com.sg/hc/en-us/articles/115004026134-List-of-MyRepublic-Residential-Fibre-Broadband-One-Time-Charges).

In order for us to be able to track and update you on various status of your application, please make sure that the dealer code at the top right hand corner of the sign up page is D1001202.

Unlike certain Internet Service Provider (ISP) where you have to return your equipment because they are on loan (and you pay a rental per month) to you by the ISP, MyRepublic does not have this requirement. The router that MyRepublic provides is considered purchased by the customer (you in this case) with every 24 months contract to our fibre broadband.

After your service has been activated by MyRepublic, you may visit their support website here (https://support.myrepublic.com.sg/hc/en-us) for simple issues. Customer Support Mon - Sun, 9am - 9pm Call: +65 6815 1337 Press 1 for Technical Support (24 hours) Press 3 for Billing Press 4 for All Other Enquiries

You can refer to MyRepublic's Knowledge Base about your order here (https://support.myrepublic.com.sg/hc/en-us/sections/200595534-Ordering-Installation). Alternatively, you may contact their 24 hours customer support number via +65 6717 1680. If yours questions not covered there, please contact us via our contact us (https://www.ctare.cloud/index.php/contact/) for your sales enquiries.