What are the differences in support levels?

Essential: within 24-48 business hours.
- Support hours are between 10 am to 6 pm, available Mondays to Fridays. Excluding after hours, weekends, and holidays.

Standard: within 12 - 24 business hours.
- Support hours are between 10 am to 6 pm, available Mondays to Fridays. Excluding after hours, weekends, and holidays.

Expedited: within 12- 24 business hours, including after hours
- Support hours are between 10 am to 6 pm, available Mondays to Fridays. Excluding weekends, and holidays.

Priority: within 12 - 24 business hours, 365 days a year.
- Support hours are between 10 am to 6 pm, available Mondays to Fridays.