We absolutely suggest that you at least have a qualified person employed for the sole purpose of managing your IT assets (hardware: like laptops, workstations, etc.; software: like Microsoft Office).
If a company does not know what's going on in that IT department, it is also very difficult to assign and forecast budget for those products, and also estimate when they will fail.
This is especially so for hardware as they do not last forever.
And gaining importance is subscription based software, once they expire, your software will cease to function.