Is the team assigned to us on a dedicated basis?
No, there is no dedicated team or personnel that is assigned to your company.
As a basis for our work, the team that you liaise with will be your primary team. They will be the same group of people your company will talk to, however, this does not mean that the team works with your company only.
As an MSSP, we have multiple clients, and our teams are assigned to a certain number of clients.
If your company requires a dedicated team, the charges will be significantly higher, and your account ...